Report from Microsoft Ignite ’17 – UC Keynote: Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business

You may have read the rumors about Skype for Business becoming Microsoft Teams.  It’s true and it’s happening quickly!  The full session video is available at https://aka.ms/UCKeynoteIgnite2017  If you prefer to read, continue below.

Introduction

With Teams Microsoft is moving Beyond Unified Communications to Intelligent Communications and this will include AI and Microsoft Graph.

This will happen…

Before the meeting; know everything about who you’re meeting with and what you’ll meet on.

During the meeting; no barriers due to language, visual, room noise.

After the meeting; technology sends out a summary of the meeting and action items.

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Moving to a cloud only next generation back-end will drive faster innovation and higher quality of service.

Capabilities of SfB and O365 combined with Teams for one client experience; SfB client will go away over time.

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Teams will enable a new person coming in and being able to make a meaning contribution almost immediately.

Guest access has been launched and Enterprise grade security is included.

People, presence and calling are included.

There is a new Contacts tab in Teams.  This imports from SfB on first run.

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Presence is now combined in SfB and Teams.

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Contacts, history, full dial pad.  Speed dial list.

Suggested contacts.

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Teams will have the features necessary to be a legitimate replacement for phones.

Meetings

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Dial in conferencing now available.

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Pop in to channel, see a meeting occurring, see the context, join in.

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Join via mobile

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Intelligent communications example, the recording of the meeting appears in the channel.  Allows a new person to join and get context.

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The entire meeting playback is available.

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All the content is also available.

ignite teams and sfb 21.pngClosed captioning is automatically available.

Full transcription is available with text searching and jumping to location in video.

How to manage the migration

Change is personal.

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What does this mean for Skype for Business server?

Is Teams ready?

How will Microsoft help with this transition?

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Microsoft Expects Enterprise Voice workloads on premises for 2 more years.

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Security and compliance center is centralized in O365 on Office Graph.

All events, journal-ed, logged and accessible through O365 audit log.

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Teams and SfB in single admin center

Investments in cloud phone, audio conferencing, or calling plans are preserved.  Phone numbers, conference bridge numbers and call queues are the same.  Call analytics integrates Teams and SfB to show calls from and between both clients.

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Existing phones and room systems work with Teams.  Room system line has been expanded.

Pexip and Bluejeans video interop is coming!

End User Experience

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Coaching marks and T-Bot to guide users.

This is ready for your organization to try.

How to do a pilot

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Pick a set of users to do a pilot.

Select and set Teams upgrade status.

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Run side by side to get users familiar.  Teams for group collaboration and keep calling and chat in SfB.

Side by side with notify gives users notification and installs in background, migrates across contact groups.

Teams only shifts all incoming chat and voice to teams.  SfB in meeting join only mode.

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Policy is applied to users and apps and service are now configured.

End User Experience

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User gets a message in SfB, “Skype for Business is upgrading to Microsoft Teams [Try it]”.

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Launches Teams with migrated contacts.  First run experience includes coaching.

Migration is very quick and easy.

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Interop with SfB is available with some features.

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T-Bot gets smarter over time.  T-Bot saves calls to the help desk.

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In summary, there is a complete vision for intelligent communications that includes the features from the SfB platform with the new features of the Teams platform.  Check out the impressive amount of launch content at aka.ms/SkypeandTeams.

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