You may have read the rumors about Skype for Business becoming Microsoft Teams. It’s true and it’s happening quickly! The full session video is available at https://aka.ms/UCKeynoteIgnite2017 If you prefer to read, continue below. Introduction With Teams Microsoft is moving Beyond Unified Communications to Intelligent Communications and this will include AI and Microsoft Graph. This will […]Read more "Report from Microsoft Ignite ’17 – UC Keynote: Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business"
Skype for Business Online Call Queues (similar to Response Groups on premises) are now available in preview. Let’s see what’s available. Starting from Skype for Business admin center, click call routing, click call queues (preview). Click +ADD NEW Name the call queue in the Name field. Assign an available service number to the Phone number […]Read more "Hands on Skype for Business Online Call Queues (Preview)"