Many users want to use the Polycom D60 wireless handset or other similar wireless with Skype for Business Online Cloud PBX. The IP Phones qualified for Skype for Business Online do not include D60 or any other wireless handset. The D60 offers the ability to pair with a qualified handset, but that paired configuration registered […]Read more "The Search for a Skype for Business Online Wireless Handset"
I’m sometimes asked about the number of simultaneous logins per user for Skype for Business Online. We know for on premises we can configure Set-CsRegistrarConfiguration -MaxEndpointsPerUser, which has a default setting of 8. These settings are not available online as Microsoft controls the registrar servers on Office 365. I’ve successfully tested 3 Cloud PBX endpoints per […]Read more "Skype for Business Online MaxEndPointsPerUser"
Yesterday screenshots of a login announcement and Office 365 message were circulated suggesting Microsoft will move forward with re-branding Skype for Business as Teams. Many have expected this since the Teams release due to the feature overlap. When will this happen and what will it look like? We’re upgrading Skype Business to Microsoft Teams. This […]Read more "Skype for Business is becoming Teams"
Scenario: New Skype for Business Online Cloud PBX deployment where assigning a number to any user displays an error, “Your request can’t be completed right now. Please try again later.”, as shown below. Even though the 911 configuration has seemingly been completed in the GUI, some additional configuration is required via PowerShell. Connect to SfB […]Read more "Error When Assigning Number, Your request can’t be completed right now. Please try again later."
Skype for Business Online Call Queues (similar to Response Groups on premises) are now available in preview. Let’s see what’s available. Starting from Skype for Business admin center, click call routing, click call queues (preview). Click +ADD NEW Name the call queue in the Name field. Assign an available service number to the Phone number […]Read more "Hands on Skype for Business Online Call Queues (Preview)"
While we await the auto attendant feature on Cloud PBX, a simple and effective work around is to assign the main number to a receptionist or generic user account and use team-calling to forward the calls to one or more members of the organization.Read more "How to Forward your Main Number on Cloud PBX (Auto Attendant Work Around)"
I’m excited to announce a Cleveland Chapter of the Skype for Business User’s Group! I had been following the Skype for Business User’s Group since it was Lync users group. I was looking for something within driving distance or that aligned with my travels. I had also considered starting a local chapter myself. In January […]Read more "Introducing the Cleveland Chapter of Skype for Business Users Group"